DiscordJS v12 Cannot send messages to this user

Question

let channelID = "951015988332232726";
let guildID = "911491194654175242";
client.on('message', (message) => {
  if(message.channel.type === 'dm'){
    let embed = new Discord.MessageEmbed()
    .setAuthor(client.guilds.cache.get(guildID).members.cache.get(message.author.id).displayName)
    .setThumbnail(message.author.displayAvatarURL())
    .setColor(ee.color)
    .setDescription(message.content)
    .setFooter(ee.footertext, ee.footericon);
    client.channels.cache.get(channelID).send(embed);

    let embed2 = new Discord.MessageEmbed()
    .setTitle('Thank You')
    .setColor(ee.color)
    .setDescription('Your response is being carefully recorded! <:check:947079937372872704>')
    .setFooter(ee.footertext, ee.footericon);
    message.author.send(embed2)
  }
});

I am creating a dm logging system but when the bot messages the user it gives the error DiscordAPIError: Cannot send messages to this user , although users are recieving the message. The Bot Replying Fine: https://prnt.sc/fwVMHzOMBaID The Bot Logging Fine: https://prnt.sc/hvce78pKaZtG The Error: https://prnt.sc/XAw7AV6i-2o6 I cannot figure out why