Media convert problems

Question

I am currently trying to transcode my set of videos through Amazon batch trancode but am having problems. My cloudwatch log output this error:

/var/runtime/urllib3/connectionpool.py:1013: InsecureRequestWarning: 
Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. 
Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings /var/runtime/urllib3/connectionpool.py:1013: 
InsecureRequestWarning: Unverified HTTPS request is being made to host 'tgzfwmguc.mediaconvert.eu-west-1.amazonaws.com'. 
Adding certificate verification is strongly advised. See: https://urllib3.readthedocs.io/en/1.26.x/advanced-usage.html#ssl-warnings.

My media convert job is showing this error.

Error message Unable to open input file s3://redacted/redacted.mp4: 
[Failed probe/open: [Can't read input stream: Failed to read data: 
HeadObject failed]] Error code 1404

Answer 1

Those CloudWatch errors are warnings but will not stop the job from completing.

The second issue you mentioned is what is stopping the job. This is a permissions error when trying to access the file in the specified s3 bucket.

The 1404 error is explained here: https://docs.aws.amazon.com/mediaconvert/latest/ug/mediaconvert_error_codes.html

The basic theory is to ensure that [a] the named file exists; [b] the file has at least read access enabled from your AWS account; and [c] the IAM Role assumed by MediaConvert when running jobs in your account has the Permissions Policy attached for 'AmazonS3FullAccess'.

Alternatively, you could generate a pre-signed URL for the file and use that as the input URL in the MediaConvert job.