Make a route expire in a short time

Question

I am trying to implement a task that for rating services. Users will be receiving a SMS text message including a short link. After click that short link, they will fill out the information and submit. And then I will store those information in the database.

That is the requirement, now move on to implement part. I am thinking to generate a route like this:

https://www.app.com/{customerId}/?access_token=fdsaf.dsaf.fdsafads

Then put it under bitly or short.io. The access_token will only valid for 10 seconds start from the time that the url is generated.

Do you think is it good enough for safety ? any suggestion would be highly appreciate. Thank you.

// Edit the question

valid for 10 seconds right after user click the url or the token expired right after the user click (dont need the 10 seconds).