Cocos2d app working on all device except iPhone 4 (any OS) with CCBatchnode just showing black screen after addchild

Question

I've developed an app call Linsanity Rush for iPhone and I've tested on iPhone Simulator (normal/retina), iPad simulator, iPad2 iOS 5.0.1, iPhone 4S and all working fine. However, some users from iPhone 4 complain about game just showing black screen except the mute and pause button after clicking the start game button.

Xcode Version is 4.2.1
Mac Version 10.7.2
Cocos2d Version cocos2d v2.0.0-beta

I've tested about this on different OS on iPhone 4 and all having the same problem. I've checked my code and I found out that the graphic that I add using the CCBatchnode all just showing black screen. This explain why the users only able to see the mute and pause button because those 2 buttons are not addChild by using the CCBatchnode.

Additional information about this problem, I'm not sure is it the CCBatchNode having problem because I've used CCBatchNode in the main menu as well and the iPhone 4 Users are able to see the images on main menu, problem only occur when they go into the game which is on different source file and I replace the scene with game play.

However, I've spent a long time searching on the net and can't find anything error that similar to me which only happen on iPhone 4. I have totally no idea what would cause this so I don't know which part of source code I should post at here.

Answer 1

I've found the answer for this problem. Previously I just test with Iphone 4S and iPad2. When I test using iPhone 4 and 3GS, I get the message in XCode show that :

cocos2d: WARNING: Image (1024 x 4096) is bigger than the supported 2048 x 2048.

This is because if I want to support iPhone 3GS or iPhone 4, the image that I create using Zwoptex cannot be larger than (2048 x 2048) (The one that im using currently is 4096 x 4096). I've solved this by create multiple spritesheet and divide the images into smaller list.

Hopefully if there is someone that having the same problem know how to solve this.