AWS Amplify returns generic Network Error for only on some android devices

Question

I am using aws amplify to call apis, problem is for some android devices I am getting 'network error at create error' and the app is running somoothly on other devices.

I do not get any log in logs of lambda function that is being called. so i am not sure if the problem is from server side or amplify fails before connecting to server.

one more thing i am calling another api from different stack but same configration and it is being called successfully.

I have tried to updated the amplify version from 1.3.3 to 4.0.38 but still same error.

help will be appreciated. thanks