'You currently do not have a developer account in QBO

I am trying to obtain my production keys for my QBO app following the steps in this link here

However, when I try to start the "App Assessment Questionnaire", I get the error message below:

You currently do not have a developer account, please click here to complete setting up your developer account. Once that is complete you will be able to access the help pages.

This is what I see, and I DO have a developer account. It won't let me continue.

Please help!

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UPDATE

I see this error in the address bar:

ErrorCode=ERROR_CREATING_USER&ErrorDescription=License+Limit+Exceeded

UPDATE #2

I tried creating a brand new account, a new app, on a different PC and the same thing happened. So this is not a cache issue.

UPDATE #3

Created 2 support tickets for this issue

I had to use a different account to access the help site https://help.developer.intuit.com

quickbooks-onlineintuit


Solution 1:[1]

This seems to have been fixed. I tried running the questionaire and it worked.

Solution 2:[2]

I've the same issue since Friday (02/18) and spent hours to figure out what's the problem.

  • tried from different browsers and different IP addresses
  • made a brand new developer account to test with it
  • had a 1+ hour chat session with QB support (but not developer support)
  • sent an email to an address received from the chat assistant
  • sent a feedback at https://www.surveymonkey.com/r/AppAssess

According to the browser's developer tools:

So, it seems to be, QB have reached a license limit at salesforce, which prevents new logins to create and the questionnaire from to load.

And the funny part is: the same thing happens, when I tried to create a support ticket and used the "Ask a question" button at https://help.developer.intuit.com/s/

Which means, I can't start the questionnaire and can't start a ticket about the error either.

I guess, if QB developer accounts whom created support tickets previously or started the questionnarie before the license limit has been reached, they have have a SSO login account at salesforce and able to fill in the form or start new support tickets, but others are stuck because of the license limit.

If somebody have a working QB developer account and able to start a support ticket, please do it, and link this page in it.

Or maybe, we should contact salesforce support to let QB know about the license limit. I'll give it a try.

Solution 3:[3]

I have also been having this problem the last several days and had the same lack of success with QB support. The URL callback error I see is:

ErrorCode=REGISTRATION_HANDLER_ERROR&ErrorDescription=Please+sign+the+terms+of+service+before+you+login+to+community

I don't see anywhere I can sign a TOS in my account page - it's possible that in fact QBO hasn't signed a TOS with Salesforce. What a joke.

Sources

This article follows the attribution requirements of Stack Overflow and is licensed under CC BY-SA 3.0.

Source: Stack Overflow

Solution Source
Solution 1 aki
Solution 2 Gabor
Solution 3 Andrew Ewert

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