Which are the SAP Crystal Reports Runtime engine for .NET Framework dependencies?

Question

I'm trying to install SAP Crystal Reports runtime engine for .NET framework on a fresh new Microsoft Windows Server 2012 R2 x64 virtual machine. The installation stops with this error:

Error 1904. Module C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BuisinessObjects Enterprise XI 4.0\win64_x64\crtslv.dll failed to register. HRESULT -2147024770. Contact your support personnel.

I have installed different versions of Microsoft C++ Redistributable and still have the error. Searching on Internet and SAP forums, it says that there's some missing dependencies, but nowhere shows wich are the dependencies. What am I missing? Which are the dependencies I need to install?

Answer 1

I faced the same error "crtslv.dll failed to register. HRESULT -2147024770". Try to install Microsoft Visual C++ 2015 Redistrributable (x86 or x64 depending upon your OS). Sometime even "Microsoft Visual C++ 2015 Redistrributable" won't install properly if your OS is not updated. (Please update your Os using windows update settings)

Answer 2

Update windows KB2999226 before install Crystal Reports runtime engine for .NET, it works for me.

https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Answer 3

SAP Crystal Reports Runtime 13.0.21 and above requires:

1. Windows 7 with Service Pack 1 or above.

   • SP1 x86 and x64 can be downloaded here, you need to download and install only: windows6.1-KB976932-X64 or windows6.1-KB976932-X86.

2. Microsoft Windows Update KB2999226 (require Service Pack 1)

   • Download x86 here
   • Download x64 here

3. Microsoft Visual C++ 2015 Redistributable (require Service Pack 1)

   • Download x86 and x64 here

Install all of the dependencies and you will get rid of the "failed to register .dll".

More info:

https://wiki.scn.sap.com/wiki/display/BOBJ/Crystal+Reports%2C+Developer+for+Visual+Studio+Downloads