'Tik Tok Web events not attributing

I am using Tik Tok API to submit events to the pixel -> https://ads.tiktok.com/marketing_api/docs?id=1701890979375106

The example curl request is this one:

curl --include \\
    --request POST \\
    --header "Content-Type: application/json; charset=utf-8" \\
    --header "Access-Token: <my access token>" \\
    --data-binary "
    {
        \\"pixel_code\\": \\"<my pixel id>\\",
        \\"event\\": \\"SubmitForm\\",
        \\"event_id\\": \\"2i48s279965aaaaeb0cfb4213_2k2i37d11c519cccca8021ab8\\",
        \\"timestamp\\": \\"2021-09-15T04:53:30+00:00\\",
        \\"context\\": {
            \\"ad\\": {
                \\"callback\\": \\"<my ttclid here>\\"
            },
            \\"page\\": {
                \\"url\\": \\"index.php\\"
            },
            \\"ip\\": \\"<my ip here>\\",
            \\"user_agent\\": \\"Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148 musical_ly_21.1.0 JsSdk/2.0 NetType/WIFI Channel/App Store ByteLocale/en Region/US RevealType/Dialog isDarkMode/0 WKWebView/1\\"
        },
        \\"properties\\": {
            \\"currency\\": \\"USD\\",
            \\"value\\": 12
        }
    }" \\
    https://ads.tiktok.com/open_api/v1.2/pixel/track/

Note that the values in <> are substituted properly with real values

The response that I get from Tik Tok is in this format:

{"code": 0, "message": "OK", "request_id": "<my request id>", "data": {}}

I can see the events appearing in the Tik Tok ads manager, but they are not being attributed to the pixel:

enter image description here

I am passing in the correct IP, UA + ttclid.

Did anyone have this issue before? On a side note, did anyone have an issue with ttclid not passed in into more than 50% of the ad clicks?

tiktok


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