'Switch intents on/off in multi-tenant agent
I am using one DF agent for multiple customers. The agent is used for a voice assistant. I use Voximplant as the programmable telephony environment. The agent has dynamic responses build-in using placeholders. Based on the customer using the agent I can give different answers.
I would like to offer a set on intents in DF that the customer can choose from. Means, I need to be able to disable intents (ignore) based on a sessionID or other parameter. Disabling intents for the whole agent is not an option as some customers choose to enable other intents then others.
Anyone knows if that is possible? Kind of use the "ignore" function in ES on a multi-tenant approach.
Appreciate your help
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