Sending an Email to Members of a Team in Microsoft Teams

Question

We are trying to maximize the usage of Microsoft Teams and one of the things we want to do is use the channel's email adress to send emails to the members of that team/channel.

All good but how to do that?! If you get the channel's email address from the channel's context menu, the result is that the email you write gets posted in the team chat. That is NOT what we want, because as I am sure you all know, channel threads dissapear after a while and it is notoriously hard to bring them up again/find them etc.

Therefore, emailing content is still a good choice for revisiting that content.

What are we missing?

Thank you

Answer 1

I'd say there are different approaches :
Generally I would recommend for a Teams App to make use of the Teams modalities such as:

• Chat
• User Notifications

Note: If you send a message , and the user does not open the Teams client at all, then the Teams backend will automagically send an e-mail reminder to that user, without you needing to do a thing.

If you still need/want to send e-mails to each member of the Team/channel - you will need to :

• get the groupId for the team
• get the e-mail address for the O365 Group that for that Team
• https://graph.microsoft.com/v1.0/groups/?$select=displayName,mail
• send a e-mail to the group

or get list of users in that Team

• https://graph.microsoft.com/v1.0/teams//members
  the response will include e-mail addresses and displaynames
• send an e-mail to each user or put all users in TO/CC/BCC

Answer 2

Each Team has an email address for its members--not the email address that sends email INTO the Teams environment and posts it in the channel, but an email address for the members. It is not readily viewable in Teams (I think there's a way, but I don't see it now) but you can usually guess it--it's the Team name mashed together without spaces (e.g. the "IT Management Folks" team is probably [email protected]. It's easy to see in the Teams (or Groups) Admin Interface in Microsoft 365, so your admin can tell you if you can't guess. See, Teams are also Microsoft 365 groups, so they can be emailed like any group.

Answer 3

Having searched high and low for an answer to this, but today I have found the relevant settings to enable you to effectively treat an MS Teams team as a distribution list. If you go to the Exchange Admin centre -> Groups -> Microsoft 365. From here, find the group name and then edit the settings. Then set the checkboxes as shown. The key to this is "Send copied of group conversations ..." as this will expand the Team email to the email addresses of its members.