'RDP credential were use to connect did not work, please enter new credential

Last 2 weeks i have been facing remote desktop connection problem. I am new in AWS.

A few day back, I had received an account suspension mail because of payment due. I made all the payment done. Now i am getting this error on login with RDP.

RDP credential were use to connect did not work, please enter new credential

During this I followed some steps to solve the error:

  1. My Security Group setting:

    • Inbound rules: Http, Https, SSH, RDP, all TCP, All Traffic, Custom TCP for IPV4 and IPV6.

    • Outbound Rules are: All Traffic, HTTP, Custom TCP, HTTPS, SSH for IPV4 and IPV6.

  2. IAM Manager: Create Role for AmazonEc2RoleforSSM Policy

    This My Inline Policy

    {
        "Version": "2012-10-17",
        "Statement": [
            {
                "Effect": "Allow",
                "Action": [
                    "ssm:PutParameter"
                ],
                "Resource": [
                    "arn:aws:ssm:us-east-2:939764493069:parameter/EC2Rescue/Passwords/i-063933c590287f4d2"
                ]
            }
        ]
    }
    
  3. By using System Manager Run command, Changed the current password of windows as well but it's not working.

  4. Also tried to ping the public IPv4 address from the local machine but it's working. firewall also taken off.

  5. Also tried changing internet service provider.

I don't know what am I doing wrong.

Is my account isolated?

Is my setting wrong?



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