'How should I call a Dialogflow CX Messenger script from Google Tag Manager?
I have setup my Dialogflow CX and Messenger on my web site and I want to execute commands with Google Tag manager.
Basically what I want to do is that if a user scrolls more than 75% of a page, vertically, GTM should trigger this example ( taken from https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger#rendercustomcard )
const dfMessenger = document.querySelector('df-messenger');
const payload = [
{
"type": "info",
"title": "Info item title",
"subtitle": "Info item subtitle",
"image": {
"src": {
"rawUrl": "https://example.com/images/logo.png"
}
},
"actionLink": "https://example.com"
}];
dfMessenger.renderCustomCard(payload);
This code snippet works fine if I embed it in my web page, and also in when GTM triggers and embeds the tag after a scroll the snippet. But when I try the other types of cards, List type is what I would like to use in my case, I the following in my browsers console "DfMessenger: Could not render undefined".
Any clue if this is due to me triggering things from GTM or any ideas what I could test?
Solution 1:[1]
Posting this answer from @Per Olsson as a wikianswer:
I figured out what was wrong with const dfMessenger = document.querySelector('df-messenger') dfMessenger.addEventListener('df-request-sent', function (event) { console.log(event) and compared with the objects and found a misspelled wording. Everything works but you have to be really careful with spelling. I still think the documentation is a bit poor though, but that is not for this forum.
Sources
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Source: Stack Overflow
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