'GA4 Measurement Protocol returns events not the users
We've set Google Analytics GA4 event transfer via Measurement Protocol. We followed documentation fully - https://developers.google.com/analytics/devguides/collection/protocol/ga4/sending-events?client_type=gtag
Everything was fine in test GA counter, but after moving on production counter events stopped getting into interface (though keep being sent to connected Google BigQuery).
To be clear, we can see that events are counted, but not users.
We changed only API secret and Measurement ID in our configuration. The major difference between test and prod counters: production is linked to Google AdWords and GoogleBigQuery.
Would be very grateful for any ideas and insights in that case.
Solution 1:[1]
I have same problem. You need to set engagement_time_msec parameter.
For example:
"engagement_time_msec": "1"
Solution 2:[2]
I think this is "by design". Even this screenshot in the official docs shows Users in last 30 minutes: 0 https://developers.google.com/analytics/devguides/collection/protocol/ga4/verify-implementation?client_type=gtag#realtime
As far as I can tell it's not possible to enable Session Hits Count for events triggered via the new measurement protocol (or whatever is necessary to get active users/sessions).
It might be possible to find a workaround for this issue:
- using Tag Manager
- using the undocumented url format (https://www.thyngster.com/app-web-google-analytics-measurement-protocol-version-2)
Sources
This article follows the attribution requirements of Stack Overflow and is licensed under CC BY-SA 3.0.
Source: Stack Overflow
| Solution | Source |
|---|---|
| Solution 1 | Ðиколай Ðевзоров |
| Solution 2 | Peter |