'Email Verification link not working when clicked, but works when pasting the link url itself
I have a verification email that is sent out to users that sign up for a website I have developed. When the user signs up I send them an HTML email that has an anchor tag (hyperlink) <a href="https://app.example.com/verify-email/akdios-aksdjofs-aisodfjsa" >Activate Account</a>.
I believe this is a URL/href problem because if you click on the link it only takes you to the site https://app.example.com. Whereas if you paste the link in the browser then the proper verification page is loaded and the account is verified.
Email clients tested: outlook, (and various work email domains.).
What would be causing my link to not work when clicked, but works when I copy the link in the email, then paste it into the browser url?
Is there a way to ensure that clicking the link will work no matter what the email client (specifically outlook has been giving trouble).
Sources
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