'DocuSign: Even after disabling envelope related mails, envelope history reports "<sender_name>received a printable copy of the envelope"
We're using the DocuSign SDK (version 3.13.0) for integration.
I have disabled all the emails sent via DocuSign.
When an envelope is sent and completed via SDK, in the envelope history there is a activity entry that says "<sender_name> received a printable copy of the envelope". But, the sender did not receive any mail from DocuSign.
Is this an known issue ?
Solution 1:[1]
If the Sender's user was created before the Account notification defaults were updated then you will need to login as the sender to disable all notifications at the user level.
Sources
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Source: Stack Overflow
| Solution | Source |
|---|---|
| Solution 1 | Flexo |