'DocuSign API - Identity Verifications List Empty in Demo Environment

I'm wanting to test out SMS Authentication when sending an envelope using the DocuSign eSignature API. According to the docs I first need to get the list of Identity Verification workflows, but when I make a request to that endpoint in the demo/Sandbox environment I'm getting an empty array:

{
"identityVerification" : []
}

I can send an envelope using the web app/interface and enable SMS Authentication so not sure why I can't get the list of Identity Verification workflows via the API?



Solution 1:[1]

Plesse reach out to customer support. They can help you add the IDV festure or Phone/SMS authentication for your developer account.

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Solution Source
Solution 1 Inbar Gazit