'AWS SES Suppression list issue

Recently I got a delivery issue on SES, the configuration is good, and there is only one user not getting emails. I checked the email and the reason why is not getting the emails is this one:

Action: failed 
Remote-MTA: dns; amazonses.com 
Final-Recipient: rfc822; [email protected] 
Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1

All good until here, the thing is when I checked the suppression list, the email address is not there.

What am I missing here? Any idea about where else to take a look?

Any help will be appreciate. Thanks!

amazon-ses

Sources

This article follows the attribution requirements of Stack Overflow and is licensed under CC BY-SA 3.0.

Source: Stack Overflow

Solution	Source

'AWS SES Suppression list issue

Sources

Related Questions